Our customers own all of the content they send to us – pictures, text, logo design etc. However, the platform and source files that we use to build your website cannot be released. This is because we highly customize our websites using our own software, so cannot release this complete design.
The domain name is yours and providing you are within your renewal period, you can transfer to a new provider.
Please contact the Customer Service team to discuss this in full on 0330-122-1010 (UK) or 844-411-0200 (North America) or by email on email@example.com