An email forwarder works by receiving emails sent to your website domain name (e.g. firstname.lastname@example.org) and forwarding them to a personal email address of your choice. If you have email forwarders set up with us and you are unable to receive mail, please check the following:
- Firstly, check that your emails aren't dropping into your spam/junk folder. This is often the problem with email forwarding!
- Check that you have added your professional email address to your email provider's "Safe Senders List" or "Whitelist". You can contact your email provider if you need help doing this.
If you need any help or advice on this, please call customer service on 0330-122-1010 (UK) / 844-411-0200 (North America) or email email@example.com for more information.