We have a 30 day cooling-off period so if you decide in your first 30 days that you don't want to continue with us, email email@example.com asking to close your account.
A Mettrr website is a rolling 12-month agreement, not a pay as you go service. If 30 days has passed since your first joined Mettrr you are not due a refund and the account will not be closed mid-contract. We can however set your account to close when it expires, ensuring that your account will not renew.
If however you wish to change your payment date email firstname.lastname@example.org and we'll see if this is possible for you.